Category Archives: Tech

Bose Mini Soundlink II – empty battery fix

By | November 3, 2017

The Bose Soundlink Mini II, one of the best bang-for-the-buck purchases I’ve ever made (along with the Dyson V8 Absolute) finally started to show its age. I got the dreaded charging warning! The battery should last far longer than a year, so my issue was likely with the firmware. It was the latest version, so… Read More »

HP Printer driver fails install due to USB Software Support

By | February 10, 2017

Symptom:   While installing a USB connected printer, the driver stops with the following error; This computer does not have the necessary USB software support to allow completion of a USB installation.   Cause: For whatever reason, the USBReady.exe file can’t properly perform a USB detection.   Solution: Go into the temp directory where the… Read More »

Excel 2013 (Office Products) can’t open files on network share

By | December 16, 2016

Symptom: Opening Word or Excel documents on a network share opens a New Document window and not the selected file.   Cause: Corrupt Office profile folder.   Resolution: Log in as Administrator, rename (or delete) the profile folder. C:\Users\%username%\AppData\Local\Microsoft\Office I renamed mine to OLD-Office so I could rename it back if I caused serious issues.… Read More »

Domain computer fails GPUpdate /force

By | November 16, 2016

  Symptom: GPUpdate /force doesn’t update the computer policy   Cause: There are many, but in THIS case it was due to the registry.pol file needing to be renamed/removed.   Resolution: Rename (or delete) C:\Windows\System32\GroupPolicy\Machine\Registry.pol Run Gpedit.msc as Adminstrator. Under Administrative Templates change any setting and then change it back. This will recreate the Registry.pol… Read More »

Silverlight requests installation despite already being installed

By | November 5, 2016

A recent issue I ran into was a website that prompted the user to install Silverlight. He already had it installed, and I ensured it was the latest version. The website worked fine when other users logged in. It did not work even after making the user a local administrator. It had to be a… Read More »

Windows Update slow – takes hours to find updates (Windows 7)

By | August 17, 2016

This has happened to me several times and had me scratching my head until I found out that it’s a common issue and is due to a bug in the Windows Update processing (checking for new updates) stage.  This is the resolution. You need these three updates downloaded – I tend to save them with… Read More »

Disable IPV6 from Windows 7 command prompt / DOS prompt

By | May 16, 2016

UPDATE: I’ve been told that disabling the Teredo/ISATAP/6to4 adapters might not be the best way to go. The better way is to use the NVSPbind utility from an elevated command prompt to do it, which is effectively the same as deselecting the IPV6 checkbox in the Network Properties. The command I’ve used for our Wireless adapters… Read More »